Things have come back to normal, SLVR Jewelry team assures you that your shipping will arrive as mentioned on the website. It will take 10-15 days for your order to arrive.

Yes, we ship all over the United States. Shipping costs are completely free on all orders. We run discounts and promotions all year, so stay tuned for exclusive deals.

Orders processed here in United States will take 10-15 business days to arrive. Delivery details will be provided in your confirmation email. We do our best to provide all our customers with fast and safe shipping.

You can easily track your order on the "Track My Order" page that you can easily find on the header of SLVR Jewelry

We do have collections for each type of jewelry that are 100% pure 925 Sterling Silver. To expand our product base and offer a variety to our customers, we've also introduced brass and stainless steel jewelry.

Don't worry about a thing! We always aim for make sure our customers get the same products as they expect to, but sometimes there can be mistakes on both sides of the computer and we’re happy to help. Just email us directly and we’ll offer you a refund or exchange.

We are working extremely hard to make sure you get exactly what you're shown and 99% of all our orders do not have this kind of problem. If you still continue to dislike the product, we're always happy to offer a refund/exchange.

Cubic Zirconium, or Cubic Zirconia as it’s also called, is a mineral often used in place of real diamonds. It’s made to look and feel like the real thing, is significantly cheaper, and can be molded into the famous diamond shapes such as emerald cut, princess cut, and asscher cut. One of the advantages of having a CZ stone is that cubic zirconium can be made into any color, unlike diamonds. Another great advantage is that cubic zirconium stones truly do look like the real thing. Even the wealthiest people wear cubic zirconium stones because it’s a great way to keep up with the trends.

Your information stays privately with us and we wouldn’t ever want to spam you. It’s important to have a way for our customer service team to contact you about your order so nothing surprising happens! Inaccurate credit card information is a finger’s slip away and occasionally your selection is so stellar that it’s on backorder. We also want to make sure you get our email confirmation as a record of the order. Working with customers makes us happy; we just need a way to keep the lines of communication open.

This is something that happens rarely, but if this is the case for you. You can easily contact us through email, and we'd be delighted to share with you all the confirmation details.

You can easily track your order on the "Track My Order" page that you can easily find on the header of SLVR Jewelry

If you receive an order confirmation email and notice a mistake with the order, please email us at hey@slvrjewelry.com. If it’s after business hours, leave us a clear and detailed message with your name, phone number, and your order number (if available).

We get you! We ask all our customers to wait for at least 10-15 days before they start to enquire about their orders. If the delivery times have passed these dates, you should immediately contact us through our email. We'll do everything to make sure what's wrong and sort it out for you as soon as possible!

Sign up for our email newsletter, SLVR Jewelry. Stay updated on special sales only available through our newsletter. Every time we have a new sale you will receive an email newsletter with a new coupon code. As a special bonus, when you first sign up for our newsletter you are automatically sent your first sent your first coupon code with 20% off! Multiple promos and/or coupons cannot be combined.

It can be hard for new customers to our website to believe in our authenticity and we completely agree with you! Firstly, You can ask for a refund anytime. No-Questions Asked! Secondly, We offer a 100-Day Return Policy, where you can easily use the product, be completely satisfied and then choose to keep it or return it back to us

Nope, no bricks & mortar for us. But although we only exist online, there are still tons of ways to stay in touch with us.

It's simple. If there is anything that comes across and changes your mind within 100 days of receiving the order, you are eligible to claim a refund/exchange. We cover the return charges!

When you are ready to complete your order, go to the checkout page and you will see a box to add coupon code and click on apply coupon button.

Contact us via email at hey@slvrjewelry.com with your order number and we will apply the coupon discount for you.

We've divided all our sizes into different criteria. Just Click on the link below to access the chart

Yes you can! Contact us through email to start the process

Unfortunately no. At the moment we are not able to take custom orders. However we do have Large selection of Jewelry which you can customize with your own message.